WHAT DELIVERY OPTIONS DO I HAVE?

Free Shipping: All orders in the above regions are provided with free delivery service.

Shipping Time:10-20 business days

Order Processing Time:3 business days

Note: During peak seasons and promotional sales, delivery might take a little longer.

WHERE DOES SYLPH DELIVER?

We ship orders to the United States, Germany, France, United Kingdom, Canada, Australia from Monday to Friday.(Other regions do not currently support delivery services.)

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account. Simultaneously, you will be able to track your order package at https://www.17track.net/

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.